Some facilities may not always hit the mark on all aspects of good care, so you may have to weigh up a number of issues and prioritise what care aspects are the most important to you.
You might find that in the particular facility you visit there’s a need for improvement in some areas. If so you should first discuss your concerns with management. If you still have concerns you may wish to seek advice from your local organisation, which can direct you to the appropriate organisations in your area.
Remember: The key to good care is ensuring the environment is as home-like as possible and is centred on a flexible approach to providing the best possible support for the resident.
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